YOU'LL LOVE RUBY CAROL PRODUCTS OR YOUR MONEY BACK!
We stand behind our products, if you are not satisfied with your Ruby Carol products, We offer full refund and less shipping.
Send us an email to firstname.lastname@example.org. We will take the risk out of ordering by offering an unmatched satisfaction guarantee. We will always do our best to take care of you.
100% SATISFACTION GUARANTEE
If you are not satisfied with the product in anyway - just let us know why and we will refund 100% of your money back. No questions asked.
Our policy lasts 120 days. If 120 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 120 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
EXCHANGES (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 9 Adil ct, catonsville catonsville Maryland US 21228.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 9 Adil ct, catonsville catonsville Maryland US 21228
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are refundable. If you receive a refund, the cost of return shipping will be added to your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.